TrustArro is dedicated to protecting your personal information and respecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding that information. By accessing or using our Services, you agree to the practices described in this Privacy Policy.

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Information We Collect
We collect different types of personal information depending on how you interact with our Services.

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1. Personal Information You Provide to Us
We may collect the following types of information that you voluntarily provide:

• Account Information: When you register on our Services, we may ask for information such as your name, email address, phone number, and account preferences.
• Contact Information: When you express interest in our products or services, participate in activities, subscribe to our newsletters, or contact us directly, we may collect contact details.
• Payment Information: When making a purchase, we may collect billing information and payment details through secure payment gateways.
• Feedback and Correspondence: When you communicate with us for support, surveys, or other correspondence, we collect the information necessary to respond to your requests.

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2. Information Collected Automatically
When you interact with our Services, we collect certain information automatically, which may include:

• Device Information: Details about the device used to access our Services, such as device type, operating system, and unique device identifiers.
• Usage Data: Information about your interactions with our Services, including browsing history, accessed pages, clicked links, and other engagement metrics.
• Location Data: Approximate location derived from your IP address, which may help us tailor content and enhance security.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect and store information, such as session data, to enhance your experience and analyze usage patterns. You can manage cookies through your browser settings.

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How We Use Your Information
We use the collected information to enhance and personalize your experience and ensure the smooth functioning of our Services. Specifically, we may use your information for the following purposes:

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• Service Delivery: Provide, operate, and maintain our Services, and to fulfill your requests and orders.
• Personalization: Tailor content, offers, and recommendations based on your preferences and interactions with our website.
• Communication: Send you essential account-related communications, such as confirmations, updates, and notifications. With your consent, we may also send you promotional materials and special offers.
• Improvement and Analysis: Analyze trends, track website performance, and understand user behavior to improve our Services and make data-driven decisions.
• Security and Fraud Prevention: Protect against unauthorized activities, detect potential security threats, and enforce our Terms of Service.

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How We Share Your Information
We may share your information with trusted third parties under the following circumstances:

• Service Providers: We work with third-party vendors (e.g., payment processors, hosting providers) to deliver our Services, who are bound by confidentiality agreements.
• Legal Requirements: We may disclose information if required by law, such as in response to a court order or subpoena.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with notice to you.

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Legal Bases for Processing Your Information
Our processing of your information relies on several legal grounds:

• Consent: We seek your consent for specific uses, such as marketing communications. You can withdraw consent at any time.
• Contractual Obligation: Some data processing is necessary to fulfill our contractual obligations to you, like providing the services you’ve requested.
• Legal Compliance: We may process information as required by applicable laws and regulations, such as GDPR, CCPA, or other local data protection laws.
• Legitimate Interests: Where we have a legitimate interest that does not override your privacy rights, such as improving our services, preventing fraud, and conducting analytics.

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Your Rights Regarding Your Information
You have the following rights over your personal information, subject to applicable laws:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your personal information, where permitted by law.
• Opt-Out: Opt out of marketing communications or certain data processing activities, such as targeted advertising.
• Data Portability: Request a copy of your data in a portable format, where applicable.
  To exercise these rights, please contact us at the details provided below.

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Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. For example, account data may be retained for the duration of your relationship with us, while usage data may be kept for up to 2 years for analytics purposes.

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Security of Your Information
We implement security measures to protect your information from unauthorized access, loss, and misuse. Our security practices include data encryption, access controls, and regular monitoring. However, please remember that no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

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International Data Transfers
Our Services may be accessed globally, which means your information may be transferred and stored outside your country. We take steps to ensure that data transfers comply with applicable data protection laws and that your information remains safeguarded, such as using Standard Contractual Clauses for transfers to countries without adequate data protection laws.

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Third-Party Links and Services
Our Services may include links to third-party websites or services, as well as embedded tools (e.g., analytics or advertising services) that may collect your data directly. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services before engaging with them.

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Children’s Privacy
Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it promptly.

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Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technological advancements. We will notify you of material changes by posting the updated policy on this page, and, where required by law, we will notify you via email or a prominent notice on our website prior to the change becoming effective. We encourage you to review this page regularly.

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Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
info@trustarro.com

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