Terms & Conditions
Updated: April 28th 2025
Terms & Conditions
Last Updated: April 28, 2025
Welcome to TrustArro ("we," "us," or "our"). These Terms & Conditions ("Terms") govern your access to and use of our website, services, and related offerings (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.
1. Acceptance of Terms
By using our Services, you confirm that you are at least 18 years of age and have the legal capacity to enter into this agreement. If youare using the Services on behalf of a business or entity, you represent thatyou have the authority to bind that entity to these Terms.
2. Services Provided
We provide consulting services, including but not limited to targeted marketing, AI automation, custom website development, and competitor research, as described on our website. The scope, deliverables, and timelines of our Services will be outlined in a separate agreement or proposal ("Service Agreement") specific to your engagement with us.
3. User Responsibilities
Accurate Information: You agree to provide accurate, current, and complete information when using our Services, including during account registration or when requesting services.
Compliance: You agree to use our Services in compliance with all applicable laws, regulations, and these Terms.
Prohibited Activities: You may not use our Services for any unlawful, harmful, or fraudulent purpose, including but not limited to transmitting malicious code, impersonating others, or engaging in activities that interfere with the operation of our Services.
4. Payment Terms Fees:
Fees for our Services will be specified in the Service Agreement. You agree to pay all fees in accordance with the agreed-upon terms.
Payment Methods: Payments must be made via the methods specified in the Service Agreement (e.g., credit card, bank transfer). We use secure third-party payment processors to handle transactions.
Late Payments: Late payments may incur interest at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend Services for non-payment.
Refunds: Refunds, if applicable, will be handled on a case-by-case basis as outlined in the Service Agreement. No refunds will be provided for completed Services unless otherwise agreed.
5. Intellectual Property
Our IP: All content, designs, software, and materials provided through our Services, including custom websites, reports, and marketing materials, remain the intellectual property of TrustArro unless otherwise specified in the Service Agreement. You are granted a non-exclusive, non-transferable license to use such materials solely for the purposes outlined in the Service Agreement.
Your IP: Any content or materials you provide to us (e.g., logos, branding) remain your property. You grant us a non-exclusive, worldwide license to use such materials solely to perform the Services.
Feedback: Any feedback or suggestions you provide about our Services may be used by us without obligation to you, and we will own all rights to such feedback.
6. Confidentiality We will treat all non-public information you provide as confidential and use it solely to perform the Services. We will not disclose such information to third parties except as required by law or with your consent, as outlined in our Privacy Policy.
7. Termination
By You: You may terminate your use of our Services at any time, subject to the terms of the Service Agreement, including any outstanding payment obligations.
By Us: We may suspend or terminate your access to our Services if you violate these Terms, fail to make payments, or engage in activities that harm our business or other users.
Effect of Termination: Upon termination, any licenses granted to you will cease, and you must stop using our Services. Provisions of these Terms that by their nature should survive termination (e.g., payment obligations, confidentiality) will remain in effect.
8. Limitation of Liability
To the fullest extent permitted by law, TrustArro shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services, including but not limited to loss of profits, data, or business opportunities. Our total liability for any claim arising from these Terms or the Services shall not exceed the amount you paid us for the specific Service giving rise to the claim.
9. Indemnification
You agree to indemnify and hold harmless TrustArro, its affiliates, and their respective officers, directors, and employees from any claims, damages, or losses arising from your use of the Services, your violation of these Terms, or your infringement of any third-party rights.
10. Disclaimers
Our Services are provided "as is" and "as available." We do not warrant that the Services will be uninterrupted, error-free, or free from viruses or other harmful components. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by law.
11. Governing Law and DisputeResolution
These Terms shall be governed by the laws of the jurisdiction where the arbitration is seated, or, if not applicable, the laws of the State of New York, USA, without regard to its conflict of law principles. Any disputes arising from these Terms or the Services shall be resolved through good-faith negotiation. If negotiation fails, disputes will be submitted to binding arbitration in a location mutually agreed upon by the parties at the time of the dispute, or, if no agreement is reached, in New York, New York, under the rules of an arbitration association mutually agreed upon by the parties, or, if no agreement is reached, the American Arbitration Association (AAA). You waive any right to participate in a class action lawsuit or class-wide arbitration.
12. Third-Party Services
Our Services may integrate with or link to third-party services (e.g., payment processors, analytics tools). We are not responsible for the performance, reliability, or practices of such third-party services. Your use of third-party services is subject to their respective terms and policies.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated Terms on our website and, where required by law, via email or a prominent notice on our website. Your continued use of the Services after such changes constitutes your acceptance of the updated Terms.
14. Force Majeure
We shall not be liable for any failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, or internet outages.
15. Contact Us
If you have questions about these Terms, please contact us at:
TrustArro
Email: support@Trustarro.com
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
Last Updated: April 28, 2025
Welcome to TrustArro ("we," "us," or "our"). These Terms & Conditions ("Terms") govern your access to and use of our website, services, and related offerings (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.
1. Acceptance of Terms
By using our Services, you confirm that you are at least 18 years of age and have the legal capacity to enter into this agreement. If youare using the Services on behalf of a business or entity, you represent thatyou have the authority to bind that entity to these Terms.
2. Services Provided
We provide consulting services, including but not limited to targeted marketing, AI automation, custom website development, and competitor research, as described on our website. The scope, deliverables, and timelines of our Services will be outlined in a separate agreement or proposal ("Service Agreement") specific to your engagement with us.
3. User Responsibilities
Accurate Information: You agree to provide accurate, current, and complete information when using our Services, including during account registration or when requesting services.
Compliance: You agree to use our Services in compliance with all applicable laws, regulations, and these Terms.
Prohibited Activities: You may not use our Services for any unlawful, harmful, or fraudulent purpose, including but not limited to transmitting malicious code, impersonating others, or engaging in activities that interfere with the operation of our Services.
4. Payment Terms Fees:
Fees for our Services will be specified in the Service Agreement. You agree to pay all fees in accordance with the agreed-upon terms.
Payment Methods: Payments must be made via the methods specified in the Service Agreement (e.g., credit card, bank transfer). We use secure third-party payment processors to handle transactions.
Late Payments: Late payments may incur interest at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend Services for non-payment.
Refunds: Refunds, if applicable, will be handled on a case-by-case basis as outlined in the Service Agreement. No refunds will be provided for completed Services unless otherwise agreed.
5. Intellectual Property
Our IP: All content, designs, software, and materials provided through our Services, including custom websites, reports, and marketing materials, remain the intellectual property of TrustArro unless otherwise specified in the Service Agreement. You are granted a non-exclusive, non-transferable license to use such materials solely for the purposes outlined in the Service Agreement.
Your IP: Any content or materials you provide to us (e.g., logos, branding) remain your property. You grant us a non-exclusive, worldwide license to use such materials solely to perform the Services.
Feedback: Any feedback or suggestions you provide about our Services may be used by us without obligation to you, and we will own all rights to such feedback.
6. Confidentiality We will treat all non-public information you provide as confidential and use it solely to perform the Services. We will not disclose such information to third parties except as required by law or with your consent, as outlined in our Privacy Policy.
7. Termination
By You: You may terminate your use of our Services at any time, subject to the terms of the Service Agreement, including any outstanding payment obligations.
By Us: We may suspend or terminate your access to our Services if you violate these Terms, fail to make payments, or engage in activities that harm our business or other users.
Effect of Termination: Upon termination, any licenses granted to you will cease, and you must stop using our Services. Provisions of these Terms that by their nature should survive termination (e.g., payment obligations, confidentiality) will remain in effect.
8. Limitation of Liability
To the fullest extent permitted by law, TrustArro shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services, including but not limited to loss of profits, data, or business opportunities. Our total liability for any claim arising from these Terms or the Services shall not exceed the amount you paid us for the specific Service giving rise to the claim.
9. Indemnification
You agree to indemnify and hold harmless TrustArro, its affiliates, and their respective officers, directors, and employees from any claims, damages, or losses arising from your use of the Services, your violation of these Terms, or your infringement of any third-party rights.
10. Disclaimers
Our Services are provided "as is" and "as available." We do not warrant that the Services will be uninterrupted, error-free, or free from viruses or other harmful components. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by law.
11. Governing Law and DisputeResolution
These Terms shall be governed by the laws of the jurisdiction where the arbitration is seated, or, if not applicable, the laws of the State of New York, USA, without regard to its conflict of law principles. Any disputes arising from these Terms or the Services shall be resolved through good-faith negotiation. If negotiation fails, disputes will be submitted to binding arbitration in a location mutually agreed upon by the parties at the time of the dispute, or, if no agreement is reached, in New York, New York, under the rules of an arbitration association mutually agreed upon by the parties, or, if no agreement is reached, the American Arbitration Association (AAA). You waive any right to participate in a class action lawsuit or class-wide arbitration.
12. Third-Party Services
Our Services may integrate with or link to third-party services (e.g., payment processors, analytics tools). We are not responsible for the performance, reliability, or practices of such third-party services. Your use of third-party services is subject to their respective terms and policies.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated Terms on our website and, where required by law, via email or a prominent notice on our website. Your continued use of the Services after such changes constitutes your acceptance of the updated Terms.
14. Force Majeure
We shall not be liable for any failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, or internet outages.
15. Contact Us
If you have questions about these Terms, please contact us at:
TrustArro
Email: support@Trustarro.com
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.